Frequently Asked Questions

We believe informed homeowners make better decisions. Below are answers to some of the most common questions about well and septic systems.


Septic System FAQs

How do I know if my septic system needs servicing?

Common warning signs include:

  • Slow draining sinks, tubs, or toilets

  • Gurgling sounds in plumbing

  • Sewage odors inside or outside

  • Wet or unusually green areas near the drain field

  • Sewage backing up into the home

If you notice any of these signs, it’s best to schedule an inspection promptly to prevent further damage.


How often should a septic system be pumped?

Most residential septic systems should be pumped every 3–5 years, depending on:

  • Household size

  • Tank size

  • Water usage

  • Garbage disposal use

Routine pumping helps prevent backups and extends the life of your system.


What can I flush or put down my drains?

Only human waste and toilet paper should be flushed. Avoid:

  • Wipes (even “flushable” ones)

  • Feminine hygiene products

  • Grease or cooking oils

  • Harsh chemicals

  • Coffee grounds

Improper disposal is one of the most common causes of system failure.


When is it time to install a new septic system?

It may be time for replacement if:

  • The system is over 20–30 years old

  • You are experiencing repeated failures

  • The drain field is saturated

  • Repairs are becoming frequent and costly

We can evaluate your property and help determine whether repair or replacement is the best long-term solution.


Can I drive or build over my drain field?

No. Heavy vehicles, structures, pools, or large equipment can damage underground components and compact soil, leading to system failure.


Well Water FAQs

What should I watch for with my well water?

Signs of a potential issue include:

  • Changes in taste, smell, or color

  • Cloudy or rusty water

  • Sudden drop in water pressure

  • Air sputtering from faucets

Any noticeable change should be checked to ensure water safety and system performance.


How often should well water be tested?

We recommend testing:

  • Once per year for bacteria and nitrates

  • After flooding

  • After repairs

  • If water quality changes

Regular testing ensures your household water remains safe.


Why is my water pressure low?

Low pressure can result from:

  • Pump issues

  • Pressure tank problems

  • Clogged filters

  • Plumbing leaks

A professional inspection can pinpoint the cause and prevent larger issues.


How long does a well system last?

With proper maintenance:

  • Well pumps typically last 8–15 years

  • Pressure tanks can last 10–20 years

  • The well itself can last decades

Regular maintenance significantly increases longevity.


Service & Scheduling

Do you offer emergency services?

We do not offer 24-hour emergency services. If you are experiencing a septic backup or well system issue, please contact us during regular business hours to schedule the earliest available appointment.


Do I need permits for installation or replacement?

Yes, most well and septic installations require local permits and inspections. We guide homeowners through the permitting process to ensure compliance with county and state regulations.


Do you service both new installations and existing systems?

Yes. We provide:

  • System evaluations

  • Repairs

  • Maintenance

  • Replacements

  • New installations

Any Other Questions or Concerns

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